A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Old Hickory dispatch around speed, because every extra hour of standing water costs more to repair.
We built Hirex Water Damage's Old Hickory operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Structural Drying in Old Hickory is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout Old Hickory, TN.
Because our gear is staged locally rather than shipped in, Old Hickory response times run well ahead of a typical national franchise.
Ask any Old Hickory property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Staying current on restoration techniques matters as much in Old Hickory as the equipment itself, which is why training isn't a one-time certification and done.
Plenty of the worst jobs we've walked into in Old Hickory started as something small that got put off for a few weeks. Here's what tells our team a Old Hickory property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Old Hickory line and we'll give you a straight answer on urgency.
Whether it's a small residential leak or a large commercial loss, our Old Hickory teams size the crew and equipment to fit. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Truck-mount extraction on every Old Hickory rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Old Hickory moisture is trapped, with daily logs so you can watch the numbers improve.
For Old Hickory homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Old Hickory get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Blackwater losses in Old Hickory get handled under strict Category 3 protocol from containment through documented disposal.
Every Old Hickory drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
Every Old Hickory estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Response times in Old Hickory usually beat the industry average by a wide margin thanks to local equipment.
Our paperwork is built to match what Old Hickory, TN adjusters expect, so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of a Old Hickory job, we come back and keep drying at no extra charge.
Our Old Hickory team asks just enough to send the right-sized crew, not a generic single technician every time.
The closest available Old Hickory technician is routed to you with equipment staged and ready.
We extract immediately, followed by a moisture survey that tells us precisely where Old Hickory drying equipment needs to go.
Daily moisture checks continue on every Old Hickory job until each material reads dry, and you get a full report at the end.
Our Old Hickory technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Old Hickory job, in writing. We try to return the same crew for any callback so the person handling it already knows the property and the original readings.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Old Hickory guarantee is built on.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"They walked me through the PPE and containment steps for our sewage backup without making it feel like a bigger disaster." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Most Old Hickory dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
Upfront, written pricing is standard on every Old Hickory job, never an afterthought.
Around-the-clock Old Hickory coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
We rely on moisture meters and psychrometric data, not a guess, before signing off on a Old Hickory job.
We regularly handle sewage backups in Old Hickory using full containment and EPA-registered products.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
Commercial response is a regular part of our Old Hickory work — restaurants and multi-unit buildings included.
Most Old Hickory residential jobs dry out in 3 to 5 days depending on how much material got wet.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the Old Hickory service.
Our Old Hickory guarantee covers a 30-day callback window tied to the original loss.
Our Old Hickory coverage extends through the zip codes shown here and into nearby Old Hickory, TN towns.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Old Hickory is our home base, and our reach extends across Old Hickory, TN through staged equipment and on-call technicians. If your address falls inside or near Old Hickory, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Old Hickory properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Old Hickory, Old Hickory, TNOne call gets you a Old Hickory-based team, not a routed national queue.
Call +1-844-578-1604